View Issue Details
|ID||Project||Category||Private||Date Submitted||Last Update|
|0005313||Battlefield 1||Connectivity||No||2018-08-10 09:27||2018-08-10 09:27|
|Severity||Major||Reproducibility||Have Not Tried|
|Product Version||Update 31072018 - Summer Update|
|Fixed in Version|
|Summary||0005313: Servers mostly empty and can't find any suitable server with quick match|
I have battlefield 1 Ultimate edition, I can only connect to servers through server browsing,
Some backgrounds of the situation:
-I live in EU.
-I have all DLCs.
-I have win10.
-there was no error message saying lost connecting, it was always saying "we couldn't find suitable servers for you" something like that when connecting through quick match.
-internet speed is about 3 Mb/s .
-I have made a custom permission in firewall for all ports.
-this issue occurred when I merged two accounts (EA tech support said its not the issue).
-I tried all sort of troubleshooting link to the steps that I was recommended to do http://prntscr.com/kgxqmo.
-I reinstalled the game just because I was desperate.
-the end results of my UOTrace http://prntscr.com/kgxtnw.
my case number 42688345
|Steps To Reproduce|
I open the game , I click on quick match (all maps selected)= "not able to find suitable servers for you"
"not able to find suitable servers for you" in quick match.
being able to connect to a server through quick match