View Issue Details

IDProjectCategoryPrivateLast Update
0004678Battlefield 1UI/HUDNo2018-02-20 21:36
ReporterTrackerBugger 
SeverityMajorReproducibilityAlways 
Status QA InvestigatingResolutionOpen 
PlatformPCOSWindows 
Product VersionUpdate 12102017 - October Update 
Fixed in Version 
Summary0004678: Server Browser shows 64/64[1] even if there are only 20 players
Description

There seems to be a new problem, my server always shows that there are 64 Players but if you join there are only 40 or fewer players, the result is that the server doesn't receive any more quickmatch players

Actual Result
Expected Result

Relationships

has duplicate 0004750 Closed RSP - Server queue becomes incorrect and then no longer seeds 

Activities

TrackerBugger

2017-10-26 20:45

Registered User
  ~0005553

Last edited: 2017-10-26 20:47

View 3 revisions

https://streamable.com/jdbgg
Fix this please its a server killer!!!!!!!!!!And its not only my server which has this problem

karnak07

2017-11-01 12:15

Registered User
  ~0005579

2 days ago i have the same issue

Jaskaman

2017-11-03 08:11

Registered User
  ~0005590

We have the same issue

TrackerBugger

2017-11-04 23:31

Registered User
  ~0005596

Problem still present. Server gives out wrong information about how much players are connected and freezes at some point on a day @ 64/64[1] result is that the server dies out.

OddJob001

2017-11-10 23:30

Registered User
  ~0005630

Happened again last night on AOD East ~ 10pm

OddJob001

2017-11-15 21:08

Registered User
  ~0005657

Last edited: 2017-11-15 21:09

View 2 revisions

Let me know if it helps adding timestamps of occurrences, we are tracking it on our servers:

AOD East, 7:55pm(EST)
Queue showing: 64/64(1)
Actual Server Count: SideA(20) - SideB(21)

AOD All Maps, 10:18 pm(EST)
Queue showing: 64/64(1)
Actual Server Count: SideA(19) - SideB(20)

TrackerBugger

2017-11-19 18:00

Registered User
  ~0005670

The new restart map function doesn't fix the problem if it happens to the server.

TrackerBugger

2017-11-28 16:38

Registered User
  ~0005696

Last edited: 2017-11-28 16:39

View 2 revisions

All these servers in the pic have the bug today at the same time, i checked them all and most of them had only 10-20 Players on and were dying.



Battlefield 1 Screenshot 2017.11.28 - 17.35.18.98.png (527,161 bytes)

karnak07

2017-11-28 20:08

Registered User
  ~0005698

on my server same problem today

TrackerBugger

2017-12-17 21:36

Registered User
  ~0005790

Nothing changed after the newest patch.

schietdammer

2017-12-22 01:39

Registered User
  ~0005804

Last edited: 2017-12-22 01:48

View 3 revisions

videoproof of the issue I recoreded and put onto my microsoft onedrive https://1drv.ms/u/s!Anbs4-O7K_T8gft-Pe-qe4X-pn0aAw

also have a topic on this issue https://forums.battlefield.com/en-us/discussion/128154/new-bug-last-4days-server-browser-lies-sometimes-hours-long-64-64-1-and-reality-inside-1to40#latest that I have been replying on for 2 months now but absolutely no recognition/acknowledgement by dice that they know of the bug let alone have a fix for it.

karnak07

2017-12-24 17:48

Registered User
  ~0005806

on my server same problem today.....again

schietdammer

2017-12-27 20:15

Registered User
  ~0005809

26th December this : my 2nd server just 15.00 CET caught the bug , 24 7 amiens https://battlefieldtracker.com/bf1/servers/pc/2787404580618

I found it in the really early stage there where 60 inside , I quickly started up my 6 accounts from sleepmode so i was ready quickly I quickly put them all in in the hope that a real queue would solve the problem , 1 of my 6 accounts when it tried to go in got the message you are number 2 in queue so I was happy and hoped that server browser now also would show 2in queue instead of 1 in queue but no it stays at 64 64 1

and now 20minuets later I am so far away from 64 that my 6 would not bring it above 64 anyways anymore

p.s. yesterday evening I helped a guy with his server it was the first day for that server and on day1 it also got the bug : 24 7 Tsaritsyn https://battlefieldtracker.com/bf1/servers/pc/2788084640334

edit : 20.45 CET and semperfi 4 caught the bug 15+15 and with the time passing less and less players while server browsers says 64 64 1 https://battlefieldtracker.com/bf1/servers/pc/2760637710619

p.s. my server who caught the bug around 15pm cet survived the bug and recovered - this rarely happens normaly the bug goes away when the last player leaves the server


and now the 27th : 20.50 CET and 1 of my 2 servers has the bug again - 28 players inside my quentin server - https://battlefieldtracker.com/bf1/servers/pc/2739801290315

and the guy I helped in last posting also has it - 10 players inside - Tsaritsyn https://battlefieldtracker.com/bf1/servers/pc/2788084640334

so that owner of the tsaritsyn server is going to be really happy about his purchase of renting a server , 3 days in a row I helped him fill his server and 2 out of the 3 days the server gets the bug

karnak07

2017-12-29 19:00

Registered User
  ~0005819

same problem today. on 1 of my 2 server. server browser show 64/64(1) but if you join it's 4/64

we pay for this. I have 2 server since a year and it's not right for me to pay for an empty server

TrackerBugger

2017-12-29 22:57

Registered User
  ~0005820

I hope they can reproduce it and fix it, it sure happens on the dice official servers too.

karnak07

2018-01-08 18:32

Registered User
  ~0005955

it has become unbearable. the problem is still present. The server browser shows the full server, but it is not.
The only way to fix the problem is to empty it completely and restart.

The problem has been since November. Hi have 2 server and the issue occur on both.

Honestly, I'm thinking of asking a refund

karnak07

2018-01-19 23:22

Registered User
  ~0006096

Last edited: 2018-01-19 23:23

View 2 revisions

I thought the problem was solved after the last intervention on the browser server, We have no problem for 4 days. but today it happened again.

Now it's even harder to fill the servers and our efforts are thwarted by this bug

https://battlefieldtracker.com/bf1/servers/pc/2739801150308 64/64(1) but only 33 players inside

TrackerBugger

2018-01-21 19:52

Registered User
  ~0006102

Tried to change gamemode and map, restarting the map, kicking almost all players before the round ended but nothing worked.
The only way to get rid of this bug is to empty the server and even then, it takes 5min till the bug is gone.

TrackerBugger

2018-01-29 16:00

Registered User
  ~0006119

Tried to empty the vip list but it didn't help.I think the queue system is broken.

TrackerBugger

2018-01-30 13:45

Registered User
  ~0006135

Last edited: 2018-01-30 13:51

View 2 revisions

I have set up a new fresh Tuti server with the new maps and guess what.It took only 2 hours and the server is bugged showing 64/64(1).No more quickmatch traffic coming in.
Either the spectator mode is bugging the server or it stucks because someone cancels the queue and it creates a hang.



bug1.png (44,286 bytes)
bug1.png (44,286 bytes)
bug2.jpg (200,641 bytes)
bug2.jpg (200,641 bytes)

schietdammer

2018-01-30 21:49

Registered User
  ~0006139

1 of my favorited servers had it today AFTER the 30ja18 patch. I am talking pc here it was Europe 247 amiens server from semperfi. When I spectated it had only 5+5 players inside while server browser said 1 in queue and 64 inside. I fill and followe 4 5 servers everyday , even with Christmas new year EVERY DAY. I keep saying this started on 23oc17 , this bug was never before it.

karnak07

2018-02-01 23:13

Registered User
  ~0006155

unbelievable. today still one of my servers blocked to 64/64(1). After months, I would have the decency to say: "we do not know how to solve the problem"

TrackerBugger

2018-02-02 13:19

Registered User
  ~0006156

Won't extend my server, since oct and this critical bug still not fixed and you still need 20 players to start an official game.
@karnak07 don't rent anymore until they fix this.

karnak07

2018-02-12 11:55

Registered User
  ~0006222

4 months and still there is no solution

schietdammer

2018-02-12 12:11

Registered User
  ~0006224

Last edited: 2018-02-12 12:13

View 2 revisions

"we do not know how to solve the problem" I don't believe that is the case , the huge problem is getting bugs in their attention, it sometimes takes months before they even notice what is a big issue. But this needs to be sorted out so badly, I have 6 full servers in my favorityes everyday and on average 1 of them gets the bug. And that since 23october2017 is around 100 !!!!!!!!!!! times I have seen the bug , including many times on my 2 servers https://battlefieldtracker.com/bf1/servers?platform=pc&name=bevdg , they now have fixed this bug where servers disappear from server browser because they go to deep sleep https://www.bftracker.com/view.php?id=5020 and I hoped at the same time they would have fixed this issue but yesterday 11fe18 I still saw the bug on my amiens server

karnak07

2018-02-16 23:11

Registered User
  ~0006248

if it could be useful. in the last 2 days the bug has always appeared at the same time. between 17 and 18 Central European Time

karnak07

2018-02-18 00:12

Registered User
  ~0006249

I do not like to insist, but today the server was bugged 3 times. and not having answers makes it difficult to continue to be patient.

can anyone give us news? some temporary procedure to prevent it from happening? or that can avoid the complete emptying of the server?

schietdammer

2018-02-20 21:36

Registered User
  ~0006256

20feb18 patch , I had hopes but right now my 24/7 amiens servers says 64 64 1 in server browser and I started spectataing and it is 5 vs 1. It is 22.30 CET last few days the server was full till 2.00am so it dies because of this bug 3,5 hours to earlie.