View Issue Details

IDProjectCategoryPrivateLast Update
0004425Battlefield 1PerformanceNo2018-03-07 11:25
Status ClosedResolutionUnable to Reproduce 
Product VersionUpdate 05092017 - In the Name of the Tsar Update 
Fixed in Version 
Summary0004425: Level keeps loading forever

I have come to know that, sometimes, the same level keeps being unable to finish loading. The text indicator "LOADING GAME" keeps fading in and out as it's still loading, but forever, the RAM usage is barely the same (~ 3,305,500 K for Verdun Heights - Conquest), and the CPU count keeps changing between 15 and 20 mostly.
This mostly keeps happening if I try to re-join the same map (after restarting the game since I can't cancel the loading) and it has happened for me yesterday (after the ITNOTT patch) with Giant's Shadow and Sinai Desert, and I have eventually succeeded to load Sinai Desert.

Steps To Reproduce

Join a server.

Actual Result
Expected Result



2017-09-06 11:57

Registered User

1.png (652,770 bytes)
2.png (175,003 bytes)
2.png (175,003 bytes)


2017-09-06 12:14

Registered User

This seems very random at which map the bug decides to occur and at which map it decides not to occur.
I have been able to load Tsaritsyn via Quickmatch, and that wasn't the case when I quickmatched on a base game (Conquest), which ended up stuck at loading Monte Grappa.


2017-09-12 00:01

Registered User

Repairing the game will fix the issue, but had to download about 20 MB for me before.


2018-03-07 11:25


Closing as we were unable to reproduce. If you have further details/information please feel free to re-open.