View Issue Details

IDProjectCategoryView StatusLast Update
0003793Battlefield 1Crash / Hangpublic2017-05-21 12:15
Reporteralex98uk 
SeveritymajorReproducibilitysometimes 
Status ConfirmedResolutionOpen 
PlatformPC 
Product VersionSpring Update 03292017 
Fixed in Version 
Summary0003793: Entering Server Admin tools creates a hang
DescriptionRecently, entering server admin tools will cause a hang for 20-30 seconds during which the UI is inaccessible. Eventually the screen returns to the main menu. Re-entering the server admin tools usually works then.

This is an issue as it prevents the immediate kick/ban of problematic players.

Reproduction: https://youtu.be/npARiq2bDmA
Steps To Reproduce1. Enter server with admin rights
2. Click escape
3. Select "server admin" <-- ERROR

The server admin screen hangs for 20-30 seconds, usually on the initial entry.

Reproduction: https://youtu.be/npARiq2bDmA

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Jaskaman

2017-05-13 09:58

User
  ~0004188

Last edited: 2017-05-13 09:59

View 2 revisions

This entering server admin tools hang started to happen after UI update. It's really annoying, sometimes Im stuck in admin screen even 1 minute and if Im alive in game, it means I will die in the process....
This has to be fixed fast....
To me it's happens 80% of the times I enter server admin.

TrackerBugger

2017-05-13 12:50

User
  ~0004190

Happened to me too yesterday all the time.

Sampo

2017-05-15 12:10


  ~0004197

Is the issue also occurring on empty servers?

We have not been able reproduce the issue so far.

TrackerBugger

2017-05-17 00:38

User
  ~0004206

Last edited: 2017-05-17 14:14

View 3 revisions

No it doesnt happen on empty server only if there is a few players on the server,it starts freezing for 1-2min and sometimes i have to hardquit the game the worst is if my server is full.I didnt know that there was an update which is causing this,everything worked fine before.
Iam gonna record this issue tomorrow because its always happening now.Sometimes i only have to press "ESC" and the screen freezes.

ripper2323

2017-05-17 11:31

User
  ~0004207

yes happens to me everytime now since the gui update

Jaskaman

2017-05-18 20:45

User
  ~0004217

Last edited: 2017-05-18 21:34

View 3 revisions

Issue does not happen in empty servers. And it's that latest UI update that is causing this.
Also this problem is causing some admin's game to crash. But mostly it's this 50 seconds delay.
Because of the delay, admins do not want to go to admin panel too often.
This should be easily reproducable when server nearly full or full.

TrackerBugger

2017-05-18 23:51

User
  ~0004221

Last edited: 2017-05-18 23:54

View 2 revisions

1.It takes 60 seconds until the panel is responding
2.If you open the admin panel before the end of the round screen, you cant get out anymore and the game freezes and you need to task end the game.
3.After going into the admin the second time its working good until the next round starts.

Demo: https://streamable.com/gh8n4

alex98uk

2017-05-21 12:15

User
  ~0004228

This was happening only AFTER the latest GUI updates.