View Issue Details

IDProjectCategoryPrivateLast Update
0002897Battlefield 1UI/HUDNo2017-04-03 17:45
SeverityMajorReproducibility@[email protected] 
Status FixedResolutionFixed 
Product VersionUpdate 11152016 
Fixed in VersionUpdate 12132016 
Summary0002897: UI unresponsive after November 15 patch

I am unable to click anywhere in the UI unless I join through Origin friends, on a game in progress. I can then use the UI, unless I move my mouse over to the right side of the screen, where the Origin friends bar is. After that, the game UI is no longer responsive.

I have an AMD Crossfire dual GPU setup, but I have disabled Crossfire and the issue persists.

Steps To Reproduce

Launch game by clicking Play in the Origin game screen.

Actual Result
Expected Result



2016-11-23 19:14


Please provide PC specs


2016-11-25 19:25

Registered User

i5 3570k
24GB DDR 3 1600mhz
240GB ADATA ssd
AMD 7950
AMD R9 270x

This happens with crossfire disabled and on DX12 or DX11.


2016-11-25 19:31

Registered User

Hmm. I just discovered that the UI IS responsive, its just that my mouse icon is approximately 8 inches to the LEFT of where the actual mouse is, in game?!

So I can actually interact with the interface, if I move my mouse ~8 inches to the left of what I want to click on?!!


2016-11-27 00:43

Registered User

video of what's happening.. not sure if I should open a new ticket?


2016-11-28 11:01

Registered User

double check your resolution.

maybe give your system a correct screendriver.


2016-11-29 00:33

Registered User

Its got the correct drivers installed, and my ingame resolution is the same as my desktop resolution...


2016-12-02 20:52

Registered User

For the record, I updated to the newer AMD driver, no change. I re-created by eye-finity triple monitor display, changing the resolution in the process, and it persisted.


2016-12-14 15:41

Registered User

All issues resolved by December update.